All items are shipped from Shenzhen China. Fulfillment time is 1-2 days Depending on your location. All items are sent via SF Express Courier and we only ship inside Mainland China. All goods are sent free of shipping charge. If you have any problems with your shipment, please contact us via WeChat. WeChat ID: Popjunkie
Payment can be made to our WeChat or Ali Pay account.
Returns
Goods sold by Pop Junkie are carefully inspected for quality, assortment, and proper packaging prior to shipment. If the product you receive is not as described or damaged in-transit, you are welcome to return your item for a refund or replacement. If this is the case please contact Pop Junkie via email within 14-days from the receipt of your shipment for a prompt refund or replacement. Products must be returned in the original condition and packaging, in saleable condition and without missing parts/tags.
In some cases, Pop Junkie will require photo evidence of the damaged goods and the parcel it was sent in. If you are unable to provide photo evidence when requested, we will not be able to accept your return.
Since Pop Junkie deals with popular collectibles, some products may sell out. If so, we might not be able to send a replacement and a refund will be given instead. Refunds will be in the same form the payment was made. Goods will only be refunded after we receive the returned item.
Returns will not be accepted for a change of mind.